About Us

Discover how it makes your business better

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What we do is focus on hotel technology, so you can focus on the guest experience

Smarthotel is your no.1 partner in hotel tech connectivity. We boost online booking revenue by seamlessly connecting you to all desired booking channels. At the same time, we optimize hotel processes by automating manual, error sensitive labour so you can focus on the guest experience, not technology.

With over 30 years of experience in the hotel industry, we're more than just a vendor. We see ourselves as a trusted technology partner who listens, understands, and acts in the best interests of hoteliers. We pioneered innovations like touchscreen POS systems, easy-to-use and affordable PMS, and flat-fee channel management. Now, we're at the forefront of breaking connectivity barriers, giving hoteliers real freedom of choice in software and helping the industry to innovate.

Our team of in-house dedicated specialists is here to support your growth every step of the way. At Smarthotel, our goal is simple: Let’s do business better. With our innovative solutions and expert support, we empower hotels to maximize efficiency, enhance guest satisfaction, and stay ahead in an ever-evolving industry.

At Smarthotel, our goal is simple: Let's do business better.

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Trusted by 2500+ hotels in 10+ countries

“Smarthotel employees know what they're doing and ensure fast results.”

We have a great collaboration with Smarthotel and are very satisfied with the results. Our challenge is to continue improving room sales through promotions on various online channels linked to Smarthotel, where they provide us with valuable guidance. You receive resourceful assistance over the phone, and adjustments are made immediately. We highly recommend Smarthotel to other hotels. Their employees are knowledgeable and ensure fast results.

Hotel Arrows - Uden

“Smarthotel's automated prepayment system has transformed how we manage bookings, saving time and reducing errors.”

By automating our prepayment processes with Smarthotel, we've reduced administrative burdens and improved the experience for our guests. The system's flexibilty to handle multiple accomodation types and pricing rules has been invaluable for our operations.

Resort Portavadie, Loch Fine - Scotland

“Smarthotel's payment solutions have streamlined our financial processes and improved overall efficiency."

We worked very closely with Smarthotel to implement their Smart Payment system. It has significantly reduced our workload by automating financial reconciliations, ensuring a smooth experience for both guests and staff. Their expertise and innovative approach were crucial to the success of the project.

Grand Hotel Karel V - Utrecht

“Smarthotel technology has greatly improved our operational efficiency and reduced manual work.”

The implementation of Smarthotel's Smart Payment system has eliminated manual payment entries, saving time for our front-office staff and ensuring seamless integration with our systems. We've seen major benefits in terms of speed and accuracy in guest services.

Ramada Inn - Scheveningen

“Smarthotel's embedded payment solutions created a seamless experience for both our guests and our staff.”

Partnering with Smarthotel, we implemented an integrated payment system, which included embedding payment functionalities, automating payment links, and integrating terminals across multiple touchpoints. These changes simplified operations, enhanced payment security, and improved the guest experience.

Sunborn Yacht Hotel - London